Terms and Conditions

IMPORTANT NOTICE

Used & Refurbished Laptops & Desktops are not covered for refunds under our standard terms & conditions . We will not refund on any used laptop or dekstop unless the item is not working** . Item must be returned using the RMA/Returns Form at the top of the Website . Items returned and found to be in working order are subject to a restocking fee of €115 + Shipping to Cover the cost of reinstalling and repacking the said item  . Refunds will not be issued for change of mind or cosmetic reasons under any circumstances . Change of mind customers can receive a credit against another purchase within 14 days from date of receipt  This is on top of your EU consumer rights . Used & Refurbished Items are sold as Trade Sales and are not covered under DSR regulations . The customer is reasponsible for the safe return of the item as well of the cost of return . Cheaplaptops.ie will cover the cost of collection & return of any item deemed faulty and returned within 7 days . Please note you must return the item before any decision can be made in relation to refunds and you are reasponsible for the cost of return . Items without the proper documentation may be refused . Items returned incomplete will be subject to additional charges . Items damaged in transit on return are the financial reasponsibility of the customer . Goods damaged in transit from Cheaplaptops.ie are covered under our standard terms and conditions once noted when signing for the goods . If the goods are signed for in good working order we must receive written confirmation that there is a problem within 24 hours from time of receipt . This is to allow us to notify the carrier as per their terms and conditions .

** After Examination by our engineers or our agents.

Terms & Conditions of Sale * Updated 4th January 2011 To Conform to TekDirects Customer Charter

Trade Sales : Trade Sales are not covered by DSR legislation . We will not refund for change of mind orders . A Restocking Fee will always apply and may include a renstallation fee if software ie Windows has been Installed and must be Reinstalled when being returned . All trade sale items are tested prior to shipment and will always have a warranty included . This warranty will cover parts and labour however will exclude sofware , batteries & cosmetice related issues .  If you need further information please email us with your enquiry to info@cheaplaptops.ie . Please understand items listed as trade sale have been reduced in price and connot be considered as New even if listed as New Open Box .  If you have ordered a trade sales item and it does not meet your requirements please email and we will endeavour to help .

NOTICE 01/11/2008 : Refurbished Laptops - {A} Battery Warranty 7 Day DOA Only *Email or Written Notification Only
Notice 06/11/2008 : Refurbished / Used / Traded in Laptops/Desktops are not supplied with a Restore CD . Please Back Up Your OS when you receive the laptop as we cannot supply restore cds.
NOTICE 01/12/2008 : Custom Built PC's / Gaming PCs  No Exhange or Refund* is offered on Systems Specially Built. This does not effect your statuatory rights. All custom pcs are built to the customers exact spefication and therefore cannot be returned to stock. *DOA or Faults Refer to Standard terms & conditions
Notice 03/02/2009: New Laptops Returned Under DSR Must be In Unopened Condition. Damage to Packaging Will Result in Restocking Fee or Refusal to Honour DSR.
NOTICE 13/02/2009: General - {*} We Reserve the Right to Charge a software Reintallation Fee of €129
Notice 22/02/2009: InStore Collections are Not Covered Under Distance Selling Rules .                                           
Notice 22/02/2009: Refurbished Laptops are Considered Trade Sales & Therefore are Subject to Such Rules . Note Above Updated 4th January 2011
Notice 01/06/2009 : Paypal Payments - We may require proof of address where Paypal have noted unverified Adress onthe Customer Order.
Notice 01/06/2009 : No Store Collection with Paypal Orders. Orders Must be Delivered to the Verified Billing Address.
               
1. Definitions
”The Company” means Cheaplaptops.ie. “The Customer” means any party to whom the company may agree to sell Goods in accordance with The Company’s standard conditions of sale. “The Goods” means the articles or things any of them or any part or parts of them to be provided by The Company in accordance with The Company’s standard conditions of sale.

2. General
All orders are accepted and Goods supplied subject to the following terms and conditions, warranties and representations, express or implied and statutory or otherwise, except as to title, are hereby excluded. No addition thereto or variation there from shall apply unless agreed in writing by the Parties.

3. Orders
The Company reserves the right (without prejudice to any other remedy) to cancel any incomplete order or to suspend delivery in the event of any of The Customer’s commitments with The Company not being met. If an order is cancelled by The Company in the aforementioned circumstances, or is cancelled by a customer then The Customer shall indemnify The Company against all loss, costs (including costs of all labour and materials used and overheads incurred), damages, charges and expenses arising out of the order and the cancellation thereof, (The Company giving credit for the value of any such materials sold or utilised for other purposes). All orders are subject to availability of The Goods.

4. Prices
a. Catalogues, price lists and other advertising literature or material as used by The Company are intended only as an indication of price and range of Goods offered and no price descriptions or other particulars contained therein shall be binding on The Company.
b. All quoted or listed prices are inclusive of Value Added Tax or any other taxes and are based on the cost of The Company supplying The Goods to The Customer and if before delivery of Goods there occurs any increase in any way of such costs in respect of Goods which have not yet been delivered the price payable shall be subject to amendment without notice at The Company’s discretion.

5. Manufacturers’ Specification
The Company will not be liable in any respect for any loss or damage caused by or resulting from any variation for whatsoever reason in the Manufacturer’s specifications or technical data and will not be responsible for any loss or damage resulting from curtailment or cessation of supply following such variation. The Company will endeavour to advise The Customer of any such impending variation as soon as it receives notice thereof from the Manufacturer.

6. Carriage & Delivery
Except as in accordance with The Company’s catalogue, prices do not include delivery charges to The Customer, and The Company reserves the right to levy a charge for delivery to any other destination advised by The Customer. Any times quoted for delivery are to be treated as estimates only. Whilst every endeavour will be made to meet these estimates for dispatch The Company shall not be liable in any manner whatsoever for failure to dispatch within the time quoted.

7 . Passing of Risk and Property
a. Risk in The Goods shall pass to The Customer on delivery.
b. Property in The Goods shall remain in The Company until payment in full thereof has been made by The Customer.
c. If payment in full is not made in accordance with The Company’s standard conditions of sale, The Company may require The Customer to return The Goods forthwith and if the requirement is not immediately complied with The Company shall be entitled at any time and without notice to retake possession of the whole or any part of The Goods (and for that purpose to enter the premises occupied by The Customer and sever The Goods from anything they are attached to without being responsible for any damage thereby caused) without prejudice to any other remedy that may be available to The Company.

8. Defects and Use
Save as herein expressly provided and save to the extent that the exclusion or restriction of liability may be prohibited by statute; The Company shall not be liable for any loss of whatsoever nature or to whomsoever or whatsoever caused arising out of the use of The Goods. The Customer shall indemnify The Company against all claims made against The Company by any third party in respect thereof, unless otherwise agreed.

a. Where The Goods are rejected by The Customer for whatsoever reason, The Company will only accept the return of such Goods provided that it receives written notice thereof within three days of receipt of The Goods and provided that The Goods are returned to the company within the same three days. Any refunds will be made at The Company’s discretion less the amount incurred by The Customer for the delivery/ carriage charges both to The Customer from The Company and to The Company from The Customer. All Goods returned must include all original packing and manuals and must be returned in the same condition that it was dispatched to The Customer. Any damage or loss to either The Goods, packaging or manuals will effect the amount of refund to be made.

9. Product Warranties
Refurbished Products Carry a Conditionable Warranty which provides 3 Months Parts & Labour & 6 Months Labour. In the case of defects or faulty workmanship in products or any parts thereof supplied but not manufactured by The Company, The Customer shall not be entitled to receive any greater benefit here under than shall be received by the company under any guarantee or warranty given to The Company by the manufacturers or suppliers thereof. Under warranty The Company will, at its option, either repair or give a replacement of equivalent quality or issue credit to The Customer for any Goods found to be defective because of faulty maintenance by The Company or poor workmanship provided that

a. The Company is notified in writing within 7 days of The Customer first discovering any such defects;
b. The Goods have been used in an appropriate manner and/or as prescribed in the operating instructions (if any);
c. The defective Goods are returned to The Company at The Customer’s expense;
d. Examination by The Company of such Goods discloses to its satisfaction that such defect exist and have not been caused by misuse, neglect , accident, improper storage installation or handling or by repair or alteration not effected by the company; d.1 Extended Non Manufacturer Warranties after 180 Days Cover Conditional Parts Only & Exclude software.
e. The Goods not having been modified or repaired otherwise than by The Company or otherwise interfered with and;
f. The Customer shall pay to The Company the cost (as certified by The Company) of any examination of such Goods as a result of which The Company denies liability.

10. Return of Equipment
The Goods will not be accepted by The Company until a Return number is obtained. All Goods must be returned in their original undamaged packaging with the returns number clearly displayed on the outside of the box. The Goods returned must be in good condition and together with all parts and instruction manuals pertaining to The Goods which are being returned.

11. Contingencies
The Company shall not be responsible for non-performance in whole or in part of its obligations nor under any liability to The Customer in respect thereof wherein such non-performance is due to acts of God, war, insurrection, Government regulations, embargoes, strikes, labour disputes, illness, flood, fire, tempest or any other cause beyond the control of The Company.

12. Consequential Loss and Damage
Save as herein expressly provided The Company shall not be liable for any loss or damage of whatsoever nature or to whomsoever caused arising out of the use of Goods supplied by it. The customer shall indemnify The Company against all claims made against The Company by any third party in respect thereof.

13. Payment
a. Provided that The Customer has been granted credit facilities by The Company, settlement terms are Net 30 days from the date of the invoice. In the absence of credit facilities having been granted by The Company, payment shall be in advance.
b. The Company reserves the right to suspend deliveries where payment is not received in accordance with paragraph (a) of this clause or in accordance with any alternative terms of payment agreed in writing.
c. Where payment is not made in accordance with the terms of sub-clause (a) above hereof The Customer shall pay interest on any unpaid amounts calculated at 3% above Bank Of Irelands European base rate for the time being in force calculated on a daily basis.
14. Customer Default and Cancellations and Re-scheduling of Deliveries
a. If the circumstances or status of The Customer changes, for whatsoever reason (e.g. bankruptcy or receivership change of name, litigation by The Company or other parties etc.) The Company reserves the right without prejudice, to cancel or suspend trading with The Customer including orders in progress and to demand immediate settlement in full of all outstanding invoices.
b. Requests by a customer for cancellation or amendment of any order or for the re-scheduling of deliveries will only be considered by The Company if made in writing and shall be subject to the written acceptance of The Company or if cancelled or rescheduled at the request of The Customer, then The Customer shall indemnify The Company against all loss costs (including the cost of labour and materials used and overheads incurred), damages, charges and expenses arising out of the order and the cancellation, amendment or re-scheduling thereof to be calculated at 5% of the value of the order with a minimum of 50 Euro.

15. Force Majeure.
The Company shall not be liable for the cancellation by it of any order or any unfulfilled part thereof or for effecting partial delivery if performance by The Company is prevented or delayed whether directly or indirectly by any cause whatsoever beyond the reasonable control of The Company whether such cause existed or was foreseeable at the date of acceptance of The Customer’s order by The Company or not and without prejudice to the generality of the foregoing any cause shall be deemed to prevent, hinder or delay The Company if The Company is thereby prevented, hindered or delayed from fulfilling other commitments whether to The Customer or to third parties.

16. Non-standard Goods
Unless otherwise agreed The Goods are supplied in accordance with the Manufacturer’s standard specification. The Company reserves the right to increase its quoted or listed price or to change accordingly in respect of any orders accepted for products of non-standard specification and in no circumstances will it consider cancellation of such orders or the return of The Goods.

17. Severability
If and to the extent that any provision or any part of the provision of The Company’s standard conditions of sale is illegal, void or unenforceable for any reason, then such provision or part thereof (as the case maybe) shall be deemed to be severable from the remaining provisions or parts of the relevant provision (as the case maybe) all of which remaining provisions shall remain in full force and effect.

18. Waiver
The waiver by The Company or any breech of any term hereunder shall not prevent the subsequent enforcement of that term and shall not be deemed a waiver of any subsequent breach.

19. Indemnity
a. The company will indemnify The Customer for direct physical injury or death caused by defects in the equipment sold to The Customer or by negligence of The Company’s employees in connection with the performance of their duties under this agreement.
b. In no event shall The Company be liable for indirect or consequential expenses incurred or damages including but not limited to damage caused by loss of data and except as stated in A above The Company disclaims all liability to The Customer for any losses incurred by The Customer as a result of any negligence or other tortious act by The Company, its employees or agents.

20. Legal Construction
These conditions and the contract of which this document relates shall in all respects be construed and operate in accordance with Irish law.

21. Refunds
Refunds are at the discretion of management. The Company will only refund were goods are reported faulty in writing within 72 Hours. Were we cannot offer replacement or Customer does not want replacement a Refund Cheque shall be issued by Cheaplaptops.ie  on the Next Working Day after goods have been examined by a Cheaplaptops.ie Technician. No Refunds will be issued for Cosmetic Faults were the fault does not diminish the use of the unit. Were a dispute has arisen we require your complaint in writing within 5 Working Days. No Refunds will be issued other than at the discretion of management were goods are returned with no fault. Where No Fault is found with Returned Items the following Restocking Rule May Apply - Refurbished Units Charge 15% Plus Shipping Charges - New Units 12.5% Plus Shipping Charges. Under this Restocking Rule Goods must be returned unopened & in Perfect Resale Condition. This Rule is also at the discretion of management.
Where Payment has been made by Paypal  , Refunds may take up to 28 Days. We can offer other method of Refund other than by Paypal but the Paypal Charges will be deducted. Subject to Management Decision. {Only Applies to Customers Who have used Paypal as their Payment Method}

21a. Broadband Provision
Cheaplaptops.ie is not responsible for Broadband service Providers and cannot guarantee future compatibility. Product Support for wireless and or other broadband products is provided by the service provider and not Cheaplaptops.ie. For further information please speak to your service provider. NO SUPPORT IS PROVIDED BY CHEAPLAPTOPS.IE FOR BROADBAND - WIFI OR NETWORK ISSUES.

22. Order Cancellations
Completed WebOrders are deemed to be a contract between Cheaplaptops.ie & the Purchaser. Where the Purchaser cancels an order Cheaplaptops.ie reserves the right to charge a cancellation fee of €19.95 Per Order. Orders cancelled within 24 Hours will incur no charge unless a specialist non stock item has been ordered by the purchaser , under this a Restocking Fee of 15% of the purchase price may apply. Refunds to Credit & Laser cards under this provision can take up to 28 Days for processing. Payments by Laser & Credit Card can only be refunded to the same card as charged. Security protocols exist to protect both the integrity of Cheaplaptops.ie & the Cardholder . It may also be necessary where a dispute has arisen for the purchaser to write to Cheaplaptops.ie confirming the cancellation of an order & the details of the card where the refund is to be paid.


23. Repairs & Servicing
CHEAPLAPTOPS.IE cannot accept responsibility for Data Stored on Laptops or Desktops. Goods are accepted in Good Faith . Goods not collected after 90 Days from receipt by Cheaplaptops.ie are liable to Sale to Recover Costs or destruction. Cheaplaptops.ie cannot ReInstall Operating Systems or Other software were no licence is provided by you the customer for such software. CHEAPLAPTOPS.IE accepts No Reasponsibility for the Loss or Destruction of Any Data. Were Data BackUp is Available a Minimum Charge Applies.

Further Terms & Condition are included were your order has been placed online. Our Online Terms & Conditions are available @ www.Cheaplaptops.ie/terms-conditions.asp


within 15 days of the date of sale or, if delivered, within a maximum of 30 days of the date of delivery.

You can also bring your old product to your nearest civic amenity centre, of which there are approximately 64 located throughout the country, which will allow consumers to dispose of all old electronic equipment free of charge. Find your local civic amenity centre here.

What are the Environmental Management Costs or Producer Recycling Fund(PRF)?

To ensure the collection, treatment and disposal of all WEEE in a safe manner, the prices of electronic and electrical items will now include a contribution to a producer recycling fund. Each item will be associated with a product category, e.g. large household appliances, electronic and electrical tools, etc, which will determine the EMC that applies. All products that incur an EMC, will clearly display the EMC along with the item price both before and after the EMC is applied.

The following list outlines some of the EMCs that apply to different product categories:


Consumer Equipment

Large Colour Televisions (73cm+)
€12.00

Medium Colour Televisions (52 – 72 cm)
€8.00

Small Colour Televisions (0-51cm)
€4.00

Medium Size Consumer Products (e.g. video cameras, DVD players, hi-fi systems, musical instruments)
€0.50



For more information about WEEE and Producer Recycling Fund Contribution please visit www.weeeireland.ie

Privacy Statement

When you register with Cheaplaptops.ie we require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us.

All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Cheaplaptops.ie's Web Ordering Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Cheaplaptops.ie , our data processors, our payment processors, financial institutions or fraud-risk management authorities.

Cheaplaptops.ie will never sell your contact details or other information to any third party.


What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.cheaplaptops.ie/terms-conditions.asp

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.cheaplaptops.ie
info@cheaplaptops.ie